Nissan Motors Nigeria Limited Jobs : Customer Care Executive

Nissan Motors Nigeria Limited currently seeks the services of a graduate Customer Care Executive - Established in 2013, Stallion NMN Ltd. owns the sole distribution rights for NISSAN vehicles in Nigeria. Competing in the Nigeria automotive marketplace, the company is supported by a network of modern showrooms, workshops and parts outlets across the country.

At Stallion NMN, we are rapidly expanding and continually seeking dynamic and motivated individuals to join our organization at all levels and in a number of cities. If you are completely obsessed with cars or simply believe that the best customer service starts with a smile, you have A Career With Us and we want to hear from you today.

3 Great Reasons to work with us

• We follow international standards and best practices
• We offer unlimited potential for growth and career advancement opportunities
• All employees are empowered with responsibility and inspired for performance.

We are presently expanding our sales team and looking for young and dynamic individuals to fill the following position:

Job Title: Customer Care Executive

Location: Lagos

Requirements

• Graduate from recognized University
• Have 4-5 years’ experience of working in similar position within the automotive, hospitality, service, banking, Insurance industry.
• You will have strong customer relation, negotiation skills and have the ability and confidence to resolve customer complaints
• You must be confident dealing with people both over the phone and face to face.
• Excellent telephone handling skills and customer oriented approach.
• It is essential that you are fluent in written and spoken English
• You must be able to use Microsoft Office to a high standard and working knowledge of ERP will be an added advantage
• You must be accurate, reliable, able to work without constant supervision and a fast paced worker
• Ability to perform under pressure.
• You must be multi-tasking and proactive.
• Team spirit is an essential requirement.
• We are looking for someone who is enthusiastic, likes to be kept busy and who shows initiative.

Application Closing Date
21st February, 2014

Method Of Application
Interested and qualified candidates should email their updated CV along with their passport size photograph to: contact@nissannigeria.com
Please Note:

• CV file should be in MSWord or Adobe PDF format only
• File size, including CV and picture should not exceed 2 MB
• Do not send any other documents except CV and picture
• Please write your first name and position applied for in the email subject column (Example: David-Sales Manager)
• Candidates who meet above criteria need to apply only

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Stresert Services Limited Vacancy : Customer Care Executive

Stresert Services Limited is recruiting to fill the vacant position of a Customer Care Executive (Female).

Job Title: Customer Care Executive (Female)

Location: Lagos

Salary: N35, 000 / month

Location: Surulere, Lagos

Working days: Monday - Saturday

Summary of Responsibilities:

The customer service representative interacts with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints.

Key Responsibilities:

• Act as the first point of contact on behalf of the organization
• Make and receive calls on behalf of the organization
• Attend to customers enquiries/queries on company’s product
• Carry out telemarketing sales for the organization
• In charge of the companies social media (facebook, twitter account etc)
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information; Maintains customer records by constant update account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Any other job assigned of related task.

Education:

OND holder.

Skills

Must have a good working knowledge of customer service & customer retention, must be presentable, must have good communication skills, must be able to handle pressure, must have the ability to work as a team, must be able to learn fast & be proactive, must have good record keeping abilities, must be attentive to details, must have sufficient computer & telephone etiquette.

Candidate must live within Surulere, yaba and its environs;

Application Closing Date:

15th December, 2013

Method of Application

Qualified candidates should please forward CVs to: recruitment@stresertservices.com using "OND/CUSTOMER CARE" as subject of mail.

Only experienced and qualified candidates will be shortlisted and invited for an interview.

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