Job Title Account Manager-Corporate Sector (Financial Services)
Location Lagos,NG
Function
Job Summary
- Assist in the achievement of defined corporate sales target in assigned sector (Financial Services) and maintain relationships with existing customers
- Adhere to periodic sales plan for assigned sector
- Manage/ maintain assigned corporate accounts while ensuring acquisition of new customers and overall achievement of assigned sales targets
- Maintain accurate and up-to-date sales records/ documentation for assigned sector including prospect sheets, customer database and funnel analyses
- Possess detailed technical knowledge of specifications and usage of Etisalat Nigeria’s product spectrum
- Identify new sales prospects (in assigned sector) and develop periodic prospect lists to facilitate customer sourcing for the attention of the Manager-Corporate Sector (Financial Services)
- Ensure sales administrators in assigned sector consistently adhere to standard customer service policies in their interactions with assigned customers
- Process customer orders and follow up with Distribution personnel to ensure prompt product delivery in line with organizational policies
- Log and address customer complaints, escalate appropriate issues, and follow up with relevant personnel to ensure proper resolution
- Liaise with relevant unit/ team/ function in carrying out all relevant activities
- Attend team/ divisional/ departmental meetings as required and assist in the preparation of relevant presentations and proposals
- Provide guidance and manage the performance of subordinates
- Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-Corporate Sector (Financial Services)
- Perform any other duties as assigned by the Manager-Corporate Sector (Financial Services)
Principal Functions
Educational Requirements:
- First degree or equivalent in a relevant discipline
Experience, Skills and Competencies:
- Between three (3) and five (5) years directly relevant post-NYSC work experience selling to major corporates, preferably within the telecoms business environment
Educational Requirements
- Ideal candidate must be able to demonstrate solid sectoral knowledge
Experience,Skills & Competencies
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