Etisalat Nigeria Vacancy : Specialist, Quality Assurance

Etisalat Nigeria is currently seeking the services of a qualified Specialist, Quality Assurance. We are in a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

We are recruiting to fill the vacant position below:

Job Title: Specialist, Quality Assurance
       
Location: Lagos

Job Summary       

• Plan and execute the testing of all newly developed products and services to identify and escalate product faults or malfunctions.

Principal Functions       

• Plan, coordinate and ensure periodic product testing.
• Define suitable testing environment to assess proper functioning of all Etisalat products and services.
• Identify product faults/malfunctions, document findings and escalate to the relevant product development teams as required.
• Monitor and follow up on product modification initiatives and track successes.
• Participate in product design reviews to provide input on potential problem areas based on historical information gathered from previous tests conducted.
• Review all product documentation (including instruction manuals and corporate website content) to ensure technical accuracy, compliance, and completeness, and to mitigate risks.
• Provide guidance and manage the performance of subordinates (where applicable).
• Liaise with relevant unit/team/function in carrying out all relevant activities.
• Attend team/divisional/departmental meetings as required.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Quality Assurance.
• Perform any other duties as assigned by the Manager, Quality Assurance.

Educational Requirements       

• First degree or its equivalent in a relevant discipline.

Experience, Skills & Competencies       

• Three (3) to five (5) years relevant work experience.

Application Closing Date
Not Specified.

How to Apply
interested and qualified candidates should:
Click here to apply online

Etisalat Nigeria Vacancy : Graduate Analyst-Regulatory Compliance

Etisalat Nigeria is currently recruiting for the position of a Graduate Analyst-Regulatory Compliance Officer. We uphold a world vision where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

We are recruiting to fill the vacant position below:

Job Title: Analyst - Regulatory Compliance

Location: Abuja,NG

Job Summary

• Assist in monitoring compliance, conducting research on best practices and providing support in the implementation of regulatory prescriptions and developments.
• Monitor regulatory developments and escalate key developments as they occur to the line manager.
• Conduct periodic review of the compliance matrix for Etisalat Nigeria and update the matrix as may be required.
• Monitor and maintain a database of all Regulatory compliance issues and support efforts by Etisalat Nigeria to comply with all Regulations.
• Prepare and submit mandatory reports as required from time to time from to the industry regulator(s).
• Ensure an efficient filing system to document all regulatory compliance matters.
• Show resourcefulness and creativity in data collation and ensure relevant regulatory information and data is gathered for the use of the department
• Conduct research and prepare position papers on topical and developing regulatory issues/trends.
• Identifying benchmarks, standards, and monitoring changes in applicable laws, regulations, guidelines, related trends or International Best Practice which impact on the business activities of Etisalat.
• Carry out other tasks as directed by the Manager, Compliance.

Principal Functions

• LL.B. from a reputable university and called to the Nigerian Bar.
• One year post NYSC experience in Regulatory management in the telecommunications or FMCG industry.
• Excellent writing, communication and presentation skills.
• Strong analytical, problem-solving, listening and learning skills.
• Strong research and organizational skills with keen attention to detail.
• Proficiency in the use of Microsoft Office applications (Word, Excel and Power Point).
• Strong work ethic with a demonstrated ability to prioritize and meet deadlines.
• Result-oriented, Good interpersonal skills and performance-driven.
• Ability to Multi Task and work with minimal supervision.
• Flexible, enthusiastic and personally motivated.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Etisalat Nigeria Vacancy : Senior Engineer, Performance

Etisalat Nigeria is currently recruiting for the position of a Senior Engineer in Performance. Our vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

We are recruiting to fill the vacant position below:

Job Title: Senior Engineer, Performance

Location: Lagos, NG

Job Summary

• Responsible for monitoring and reporting network performance of all nodes in the areas of Radio, Transmission, Core, VAS, IP, Roaming, international POI and Service Assurance.

Principal Functions

• Monitor and report the network Performance of all Nodes in EMTS network i.e. Radio, Core, VAS, IP, Roaming, International POI
• Analyse and report service assurance test reports on a weekly basis
• Coordinate all stakeholders to resolve issues from service assurance tests.
• Review formulas for 2G, 3G, 4G on the network and update on the tools where necessary
• Manage all IP performance monitoring and reporting including Google Cache and CACTI
• Responsible for implementing dashboards and automating all reports on the Pentaho and other monitoring tools
• Support Drive Test Engineers on the field based on their testing requirement
• Prepare and ensure quality of service reports are properly documented for management use and decision making purposes
• Monitor and apply standards created/maintained by external bodies, and integrate within internal quality management systems
• Prepare periodic reports and submit NCC, Etisalat Group, Executive Management and external party related performance requests
• Generate and circulate daily, weekly ,monthly, quarterly and yearly network reports
• Ensure that KPI values in HP Pentaho is consistent with the Vendor Performance tools
• Ensure all monthly performance reports are submitted on time with accuracy
• Prepare and submit ad hoc reports on performance within the stipulated time frame
• Perform other tasks as assigned by Head Network Performance and Service Assurance.

Educational Requirements

• First Degree in Engineering or a related field.

Experience,Skills & Competencies

• Three (3) to five (5) years' work experience
• Network Operations
• Telecommunications & Mobile Network Standards & Specifications
• Personal Effectiveness
• Problem Solving
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Etisalat Nigeria Vacancy : Graduate Analyst, Roaming Service

Etisalat Nigeria is currently recruiting for the positions of Roaming Service and seeks the services of a Graduate Analyst. Our vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

We are recruiting to fill the vacant position below:

Job Title: Analyst, Roaming Service

Location: Lagos

Job Summary

• Assist in monitoring the implementation of all roaming agreements and ensure roaming issues are resolved within agreed time lines

Principal Functions

• Follow up with roaming partners to ensure proper implementation of all agreements on interconnect issues
• Liaise with the Etisalat switch unit concerning connection of interconnect partners with Etisalat
• Collate, analyse and interpret data on the dimension of air traffic between Etisalat and the various operators
• Monitor data on call traffic from and to each network
• Ensure proper implementation of all necessary adjustments required on switches based on traffic data
• Liaise with the Legal team to ensure the partners draft roaming agreements are reviewed within agreed time lines.
• Participate in the test running of roaming services and document results for the attention of Manager, International Roaming.
• Analyse data on the dimension of air traffic between Etisalat and the various operators
• Escalate and document possible problems that may be experienced from call data information.
• Prepare periodic reports for the attention of the Manager, International Roaming.
• Perform other duties as assigned by the Manager, International Roaming.

Educational and Experience

• First degree or equivalent in a relevant discipline.
• One year post NYSC relevant work experience.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should:
Click here to apply online

Etisalat Nigeria Vacancy : Graduate Engineer, Fixed Transmission

Etisalat Nigeria's vision is not limited by matter or distance and we currently seek the services of a qualified  Graduate Engineer for Fixed Transmission. We are a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

We are recruiting to fill the vacant position below:

Job Title: Engineer, Fixed Transmission

Location: Abuja

Job Summary

• Provide necessary support towards the proper integration of new backbone, access and leased transmission links including copper, microwave and OFC media.

Principal Functions

• Liaise with the regional field support engineers to resolve prolonged and repetitive transmission faults.
• Assist in the implementation of preventive, corrective and configuration orders/change request work order in line with the work order/change request process
• Escalate inter-MSC, MSC-BSC, BSC-BSC and interconnect transmission links faults; follow up with vendors and third party service providers to ensure these faults are resolved within defined SLA
• Ensure transmission operation work undertaken by vendors/service providers meet Etisalat specifications and ensure adherence to SLAs with vendors (Interconnect Partners, Transmission link providers)
• Assist in managing the performance and availability of backbone and access transmission service systems/service deployed - radio/microwave/OFC as well as interconnect links
• Keep and maintain comprehensive sets of records for all transmission links
• Ensure all security and network integrity documentation is completed and adhered to
• Prepare and compile report on the transmission of leased, backbone and access transmission links in light of the SLAs
• Assist in conducting routine performance checks on the transmission links via the NMS systems to ensure the desired QoS and customer experience
• Perform any other duties as assigned by the Manager, Fixed Transmission HLS.

Educational Requirements

• First degree or equivalent in Electrical Engineering

Experience, Skills & Competencies

• One (1) to two (2) years post NYSC work experience
• Service Continuity Management, Monitoring and Control
• Telecommunications & Mobile Network Standards & Specifications
• Problem Solving
• Personal Effectiveness
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Etisalat Nigeria Vacancy : Graduate Analyst, Health & Safety

Etisalat is currently recruiting for the positions of suitable and qualified Graduate Analyst, Health & Safety. Our vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

We are recruiting to fill the position below:

Job Title: Analyst, Health & Safety

Location: Port Harcourt

Job Summary

• Assist with the monitoring and implementation of Health and Safety standards, policies and procedures in Etisalat offices.

Principal Functions

• Assist Manager, Health and Safety with the training of personnel on safety response techniques and general Health and Safety awareness (including fire drills etc.).
• Assist with implementation of programs to increase staff safety awareness, discipline etc.
• Ensure staff comply with all Etisalat Health and Safety policies and procedures.
• Assist with the resolution of health and safety concerns and escalate unresolved issues to the Manager, Health and Safety
• Assist with the analysis of accident and incident statistics, causes and corrective actions taken on a monthly basis.
• Conduct investigations into all incidents, and ensure implementation of approved actions.
• Stay abreast of industry Health and Safety updates and provide input into the update of Etisalat Health and Safety policy as required.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Health and Safety
• Perform any other duties as assigned by the Manager, Health and Safety

Educational Requirements

• First degree or its equivalent in a relevant discipline.

Experience, Skills & Competencies

• Minimum of one (1) year post NYSC relevant work experience.

Application Closing Date

Not Specified.

Method of Application

Qualified and Interested candidates should:

Click here to apply online

Etisalat Nigeria Vacancy : Specialist, Supply Quality Assurance

Etisalat currently recruits for the position of a qualified Specialist, Supply Quality Assurance. Our vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

We are recruiting to fill the position below:

Job Title: Specialist, Supply Quality Assurance

Location: Lagos

Job Summary

• Coordinate efficient vendor database management and purchase order processing to support the smooth operations of procurement division.

Principal Functions

• Provide relevant input in the articulation and implementation of the procurement strategy & policies for Etisalat.
• Keep abreast of global and local best practice as it relates to procurement management.
• Establish and maintain relationships with key internal and external stakeholders.
• Ensure timely processing and approval of purchase orders inline with approved authority limits.
• Facilitate the implementation of improved administrative and clerical procedures to enhance vendor database management and purchase order processing.
• Coordinate the monitoring of past track records of new suppliers/vendors/contractors.
• Ensure the establishment and maintenance of a database for suppliers/vendors/contractors and ensure its integrity.
• Provide relevant input in the evaluation and selection of vendors/contractors and the negotiation of contracts.
• Ensure accurate record keeping of procurement contracts with suppliers/vendors/contractors.
• Ensure the ongoing evaluation of vendor performance and regular update of the database with the vendor rating.
• Coordinate the efficient and effective execution of all administrative tasks within the department.
• Implement the unit's work programs and plans in line with agreed upon procedures and guidelines.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Contract Management
• Perform any other duties as assigned by the Head,Contract Management.

Educational Requirements

• First degree or equivalent in a relevant discipline from a recognized university.

Experience, Skills & Competencies

• Three (3) to five (5) years work experience preferably in a procurement function.
• Industry knowledge
• Procurement Management
• Communication
• ERP Applications
• MS Office especially Excel
• Stakeholder Relationship Management
• Personal Effectiveness
• Customer Focus
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Etisalat Nigeria Vacancy : Specialist, Marketing & General Services

Etisalat, a world class telecom company currently recruits for the position of a qualified Specialist, Marketing & General Services. We ea perform in a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting to fill the below position:

Job Title: Specialist, Marketing & General Services

Location: Lagos

Job Summary

• To perform the daily procurement activities in an efficient way to guarantee getting the quality materials/services in proper time with competitive prices.

Principal Functions

• Receive the end users purchase requests through the category manager
• Check the requests to make sure it contains all required details; drawings, specifications, short list bidders, etc.
• Prepare the RFX document
• Check if the short list bidders are registered in Etisalat
• Float the RFX
• Communicate the clarifications requests between the end user and the vendor
• Receive the offers from the vendors
• Communicate with the stakeholders to form a bid committee (when it is applicable)
• Documents the received bids
• Participate in bids evaluation process
• Invite the vendors for negotiations
• Participate in negotiations sessions together with the category manager
• Prepare the bids evaluation report and get the signature of the bid committee
• Get the CEO approval on the bid evaluation report after getting the approval of procurement director
• Upload the final offer in the ERP
• Prepare the quotations summary sheet and send it to end user department for evaluation (if amount of purchases below N45M)
• Get the procurement director signature on the summary sheet
• Upload the final prices into the ERP
• Follow up with budget and the end user to make sure that the PR is finally approved
• Follow with the procurement QA to print the PO
• Initiate the PO and get the initial of category manager and approval of Procurement director
• Answer the pre audit questions ( if any)
• Follow with the procurement QA to make sure that the PO was sent to the vendors
• Follow with the vendors for delivery
• Follow with end user if there is any complaints
• Monitor the exact delivery time to calculate and report the penalties (if it is applicable) to finance department
• Follow with the end user and legal to finalize the contracts (if applicable)
• Prepare the flash and savings report
• Prepare any reports requested by the category manager or Director, Procurement& Contract Management

Educational Requirements

• First degree (BA, B.Sc) in Business, Engineering, Finance or related field from a recognised university

Experience,Skills & Competencies

• Three (3) to five (5) work experience preferably in a procurement environment.
• Industry knowledge
• Communication
• ERP Applications
• MS Office especially Excel
• Stakeholder Relationship Management
• Personal Effectiveness
• Customer Focus
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Etisalat Nigeria Vacancy : Specialist, Health & Safety (Lagos)

Etisalat, a world class telecom company currentlyresruitd for the position of a qualified health& safety specialist. Our vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting to fill the below position:

Job Title: Specialist, Health & Safety

Location: Lagos

Job Summary

• Monitor all Etisalat activities in Lagos and other Etisalat facilities in the South-Western states and ensure compliance with Health and Safety standards, policies and procedures.

Principal Functions

• Assist with the training of personnel on safety response techniques and general Health and Safety awareness (including fire drills etc.).
• Assist with the development and implementation of programs to increase personnel safety awareness, discipline etc.
• Participate in Health and Safety walk-throughs and inspections of Etisalat facilities in Abuja and other parts of the north and ensure compliance with laid down Health and Safety policies and procedures.
• Escalate all unresolved health and safety concerns and issues to the Manager, Health and safety
• Compile and analyse accident and incident statistics, causes and corrective actions taken on a monthly basis.
• Conduct investigations into all incidents, and ensure implementation of approved actions.
• Review office safety procedures and provide advice on emergency preparedness and incident management.
• Stay abreast of industry Health and Safety updates and provide input into the update of Etisalat Health and Safety policy as required.
• Attend team/divisional/departmental meetings as required.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Health and Safety
• Perform any other duties as assigned by the Manager, Health and safety.

Educational Requirements

• First degree or its equivalent in a relevant discipline.

Experience,Skills & Competencies

• Three (3) to Five (5) years relevant work experience.

Application Closing Date
Not Stated.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Etisalat Nigeria Vacancy : Specialist - Events and Merchandising

Etisalat is recruiting for the position of a suitable and qualified  Specialist in Events and Merchandising. Our vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Specialist - Events and Merchandising

Location: Lagos, NG

Job Summary

• Assist in the organization and execution of all commercial events, exhibitions and fairs aimed at enhancing Etisalat's corporate image/brand.

Principal Functions

• Assist in preparation of first drafts of all planning documents for Etisalat's events e.g. event plans/programmes, communication plans, media material, venue selection and post-event evaluation.
• Liaise with relevant vendors to ensure smooth execution of all planned events for Etisalat.
• Assist in identifying opportunities for Etisalat to participate in local and international events and proffer recommendations to the Manager, Events.
• Liaise with the Merchandising team to ensure the distribution of appropriate promotional/gift items at Etisalat's events to foster goodwill and enhance the organization's corporate image.
• Maintain good relationships with vendors and relevant event agencies and monitor achievement of SLAs.
• Liaise with relevant units in carrying out all relevant activities.
• Attend team/divisional/departmental meetings as required.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Events.
• Perform any other duties as assigned by the Manager, Events.

Educational Requirements

• First degree or equivalent in a relevant discipline.

Experience, Skills & Competencies

• Three (3) to five (5) years relevant work experience.
• Industry knowledge.
• Events Management.
• Communication.
• Results Orientation.
• Personal Effectiveness.
• Customer Focus.
• Passion for Excellence.
• Integrity.
• Empowering people.
• Growing people.
• Team work.

Application Closing Date
Not Stated.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Etisalat Nigeria Vacancy : Head of Region, Retail Sales

Etisalat Nigeria is set to recruit for the positions of suitable and qualified Retail Sales Head. Our vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Head of Region, Retail Sales

Location: Abuja, NG

Job Summary

• Responsible for developing and implementing the strategic regional plan to maximize acquisition, retention, sales and profit within the region.
• You will provide leadership and strategic direction to the territory managers responsible for delivering against agreed targets.
• As part of the retail sales leadership team, the role will contribute to developing the annual business planning process in order to grow customer acquisition, retention, NPS, sales and profit whilst building our brand and exceeding our subscriber's customer experience expectations.

Principal Functions

• Developing the region's strategic plan in order to build the brand, grow acquisition, drive retention and maximize sales opportunities;
• Managing and delivering the region's KPI's in both the short and medium term;
• Leading the territory managers in order to deliver agreed annual goals;
• Accountable for the professional development of the team ensuring territory managers are accountable for every aspect of their territory's operational performance;
• Modelling Etisalat's values as leader, coach and performance manager;
• Supporting and contributing to the successful implementation of company strategies, providing support across functional teams to ensure the seamless delivery of projects;
• Leading key cross functional projects and initiatives to drive business growth;
• Working with the indirect channel, brands, segment and marketing teams to ensure all cross-functional initiatives or activities meets the requirements of the region;
• Proactively driving the customer experience promise initiatives to maximize Etisalat's growth and brand presence across the region.
• Setting goals for the territory managers, developing organizational capability, and modelling how we work together:
• Identifying and communicating key responsibilities and policies to ensure the immediate team of territory managers promote a successful attitude, confidence in leadership, and teamwork to achieve extraordinary business results in the region
• Building the relationships with multiple and varied stakeholders at various levels across the organization to enable the successful achievement of your regional goals and objectives.
• Visibly supporting the implementation of company programs, procedures, methods and policies to promote Etisalat's key messages and achieve a competitive advantage in the region
• Planning and Execution - Developing strategic and operational plans for the team, managing execution, and measuring results within the region
• Directing and continuously improving store operations within the region to meet company objectives for operational excellence
• Identifying, planning and executing areas for improvement to ensure consistent 'legendary' service to customers within the region
• Planning and executing strategies to increase sales while controlling operational costs within the assigned region. Identifies trends and forecasts and manages regional operational budget
• Planning and implementing regional initiatives to support Etisalat's business objectives;
• Collaborating with the Retail Strategy & Rollout team for timely roll-out of shops in assigned region.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Director - Retail Sales
• Collaborating with the supply chain team, regional distribution team and other functional teams to support store operations and to execute regional initiatives;
• Participating in cross-functional teams to enhance the service experience for Etisalat customers including identifying, planning, and executing opportunities for growth and expansion within region
• People Development & Team Building - Providing the territory managers and experience centre managers with coaching, feedback, and developmental opportunities and building effective teams:
• Challenging and inspiring our people to achieve extra ordinary business results;
• Conducting and ensuring the timely completion of performance reviews;
• Ensuring our peoples adhere to legal and operational compliance requirements;
• Overseeing training and development of retail sales employees directly and indirectly, manage and makes effective staffing decisions;
• Participating in succession planning activities to support regional growth;
• Providing coaching, direction and leadership support to team members in order to achieve regional, business and customer results;
• Perform any other duties as assigned by the Director, Retail Sales.

Educational Requirements

• First degree or equivalent in a relevant discipline.
• Postgraduate/ professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies

• Retail Channel development and management experience
• Personal and people leadership skills
• Strong Project management skills
• Ability to balance multiple priorities and meet deadlines
• Ability to establish cross-functional, collaborative relationships on all levels and work cross-functionally in a matrix organization;
• Nine (9) to twelve (12) years' work experience, with at least three (3) years in a managerial role.

Application Closing Date
Not Stated.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Etisalat Nigeria Vacancy : Graduate Engineer, VAS Planning

Etisalat Nigeria is recruiting for the post of a Graduate Engineer, VAS Planning. Our vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Engineer, VAS Planning

Location: Lagos

Job Summary

• Provide support on all VAS platforms and ensure they have adequate capacity to support deployed services for all commercial requirements based on identified business needs

Principal Functions

• Support the planning and optimization of Etisalat Value Added Services (VAS) platforms and ensure compatibility and integration with Etisalat existing infrastructure.
• Assists in the design, implementation and evolution of VAS Messaging, Mobile data, WAP, GPRS, Multi-media products, etc.
• Collate all RFP document for any new VAS platform planned to be deployed based on commercial requirements.
• Enhance the forecast mechanism for proper capacity planning of all the VAS nodes.
• Assist in the coordination and integration of new products as it affects USSD, IPCC, SMSC MMS and other network elements.
• Liaise with the vendor and end users during project implementation and facilitate proper handover of the deployed solution to operations team.
• Perform any other duties or responsibilities assigned by Manager, VAS Planning.

Educational Requirements

• First Degree or equivalent in Electrical Engineering, Electronic/Telecommunication, Computer Science or any other related science qualification.

Experience,Skills & Competencies

• One (1) to two (2) years post NYSC relevant work experience
• Business Application Knowledge
• Telecommunications Technology Fundamentals
• Problem Solving
• Teaming
• Personal Effectiveness
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

Application Closing Date
Not Stated.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Etisalat Nigeria Vacancy : Manager, Campaign Management

Etisalat's Nigeria is recruiting to fill the position of a Manager, Campaign Management. Our vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position:

Job Title: Manager, Campaign Management

Location: Lagos, NG

Job Summary

• Manager, Campaign Management is responsible for designing data and analytical driven multi-channel marketing campaigns and managing them through the complete campaign lifecycle (plan, test, execute, measure and refine).
• Through the analytical and systematic engagement of the subscribers by leveraging on the outbound and inbound channels, the campaign manager will be responsible for the incremental uplifting the subscribers' usage, revenue and reduce churn on the network.
• He/she team will focus on proper test design, significance testing, establishing error ranges, and key success metrics. Extensive experience in dealing with marketing databases and predictive data mining techniques including logistic regression and decision tree analysis is crucial.
• Additionally, the campaign manager must have hands-on experience with modelling tools such as SPSS or SAS as well as campaign management tools such as E-magine, NBA or UNICA. Other roles include working cross-functionally to operationalize innovative campaign concepts through all available channels across the enterprise.

Principal Functions

• Create and update strategies and tactical plans for campaigns to meet the product and marketing goals.
• Develop valid campaign test designs to ensure conclusions are obtained and are of significance
• Continually assess campaign information and design needs, prioritize needs and direct team in the best way to meet them
• Create complex analysis, interpret results and provide a point of view to upper management, peers and customers from other groups utilizing marketing campaign services.
• Ensure business rules for consumer contact strategies are coordinated across channel team
• Identify and advocate process, system, tool and data enhancements to maintain a cycle of continuous improvement in campaigning.
• Drive efficient utilization of time by scheduling and auditing pre-existing campaigns
• Operationalize innovative data-driven campaign techniques such as: full personalization in content/offers with response channel consistency, lead nurturing with predefined message pathways/rules, campaign response modelling, optimize performance by managing recency and frequency.
• Utilize all software tools to identify data trends and create target models that will lead to more efficient targeting of marketing campaigns.
• Pioneer campaign reports through ad-hoc analysis and lead the hand-off process to the data management group for ongoing support and publishing of results.
• Responsible for managing the external vendors who are responsible for up and running of the campaign management solutions.
• Proposes new campaign initiatives as well as options for convergence aimed at penetrating the segments to derive maximum value at individual customer level.
• Provides recommendations, design and execute programs to elongate customer lifecycle on the network;
• Ensures synergy across functional areas through effective management of inter-functional relations and activities.

Educational Requirements

• First degree or equivalent in a relevant discipline.

Experience, Skills & Competencies

• Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role
• Minimum 5 years in Database/Direct Marketing, Product Management or equivalent
• Knowledge of campaign management, customer contact management, segmentation, prospecting, and analysis
• Demonstrated track record in identifying data trends and creating targeting models for marketing campaigns
• Strong expertise in experimental test design
• Extensive experience with a major campaign management platform;
• Experience in Marketing and/or Product Management environments preferably in subscription service vertical markets
• Management of direct reporting resources and matrix resources
• Problem analysis and analytical capabilities with experience on analytical tools such as SAS, SQL e.t.c
• Excellent communication skills, both oral and written
• High Level of energy and commitment

Application Closing Date
27th March, 2014

Method of Application
Interested and qualified candidates should:
Click here to apply online         SEARCH FOR HIGH PAID JOBS HERE

Etisalat Nigeria Vacancy : Account Manager-Corporate Sector

Etisalat Nigeria is currently recruiting for a suitable and qualified candidate for the position of a Graduate Account Manager, Corporate Sector

Job Title        Account Manager-Corporate Sector (Financial Services)

Location        Lagos,NG

Function


Job Summary      
- Assist in the achievement of defined corporate sales target in assigned sector (Financial Services) and maintain relationships with existing customers
- Adhere to periodic sales plan for assigned sector
- Manage/ maintain assigned corporate accounts while ensuring acquisition of new customers and overall achievement of assigned sales targets
- Maintain accurate and up-to-date sales records/ documentation for assigned sector including prospect sheets, customer database and funnel analyses
- Possess detailed technical knowledge of specifications and usage of Etisalat Nigeria’s product spectrum
- Identify new sales prospects (in assigned sector) and develop periodic prospect lists to facilitate customer sourcing for the attention of the Manager-Corporate Sector (Financial Services)
- Ensure sales administrators in assigned sector consistently adhere to standard customer service policies in their interactions with assigned customers
- Process customer orders and follow up with Distribution personnel to ensure prompt product delivery in line with organizational policies
- Log and address customer complaints, escalate appropriate issues, and follow up with relevant personnel to ensure proper resolution
- Liaise with relevant unit/ team/ function in carrying out all relevant activities
- Attend team/ divisional/ departmental meetings as required and assist in the preparation of relevant presentations and proposals
- Provide guidance and manage the performance of subordinates
- Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-Corporate Sector (Financial Services)
- Perform any other duties as assigned by the Manager-Corporate Sector (Financial Services)

Principal Functions 
Educational Requirements:   
- First degree or equivalent in a relevant discipline

Experience, Skills and Competencies:
- Between three (3) and five (5) years directly relevant post-NYSC work experience selling to major corporates, preferably within the telecoms business environment

Educational Requirements       
- Ideal candidate must be able to demonstrate solid sectoral knowledge

Experience,Skills & Competencies
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Etisalat Nigeria Vacancy : Territory Manager Retail Sales - Abuja

Etisalat's currently is recruiting for the position of a Territory Manager Retail Sales - Abuja. We have a vision where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Territory Manager Retail Sales

Location: Abuja, NG

Job Summary
Responsible for developing and implementing the strategic regional plan to maximize acquisition, retention, sales and profit within the territory. You will also provide leadership and strategic direction to team members and be responsible for the delivery of our legendary customer service to our growing subscribers within the territory.

Principal Functions

• Monitor and analyse key trends in the retail channel and identify potential market opportunities to enable the achievement of extra - ordinary Business results.
• Review the unit's activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the territory.
• Identify required resources, personnel and funding to achieve the unit's strategy.
• Establish and maintain relationships with key internal and external stakeholders.
• Leverage relationship within the industry to generate and expand business opportunities for EMTS.
• Drive Stores adherence to the QDVP3 tenets to deliver our legendary Customer Experience
• Assign sales targets to the Stores and identify and implement specific action plans to enable timely realization of sales plans.
• Oversee all daily retail sales and service activities in the territory.
• Maintain up to date knowledge of EMTS products and solutions and interpret retail customer needs to facilitate new value propositions tailored to meet the specific needs.
• Prepare/compile Stores inventory positions and monitor adherence to inventory thresholds.
• Document and discuss sector specific value propositions with the Head, Regional Retail Sales.
• Identify and manage High Value Individual accounts within the territory.
• Propose/initiate specific sales campaigns aligned with retail standards and guidelines.
• Lead the implementation of the retail channel programs and plans in line with agreed upon procedures and guidelines.
• Develop commission /bonus models and present suggestions to the Head of Region.
• Plan and manage the human and material resources of the territory to optimize performance and enhance productivity.
• Provide leadership and guidance to team members and manage team performance towards the achievement of overall team objectives.
• Prepare/compile agreed periodic activity and performance reports for the attention of Head, Regional Retail Sales.
• Perform any other duties as assigned by the Head of Region.

Educational Requirements

• First degree or equivalent in a relevant discipline.
• Postgraduate/ professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies

• Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.

Application Closing Date
6th December, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page comes up click on New Jobs (Last 7 days), then click on Territory Manager Retail Sales - Abuja
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Etisalat Nigeria Vacancy : Retail Advisor, Experience Centre

Etisalat's is currently set to recruit for the position of  Retail Advisor, Experience Centre. We have our vision as a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Retail Advisor, Experience Centre

Location: Ibadan, NG

Job Summary

• Sell and market Etisalat products in assigned experience centre while providing consistent and quality service.

Principal Functions

• Create an outstanding buying experience for the customer.
• Create a professional buying atmosphere.
• Greet all customers in a professional, friendly, and timely manner, as well as directing customer inquiries.
• Assess and profile customer needs with aim to proffer the appropriate product or service.
• Problem solve issues in a timely manner.
• Perform all direct sales of Etisalat s products to end users/customers in assigned experience centre.
• Organise and participate in product education/demonstrations, promotions and activations.
• Report findings on customer related market intelligence (acquired in the course of sales activities) to the Experience Centre Manager for escalation as required.
• Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
• Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
• Participate in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location.
• Assist with cash handling and deposits as governed by operations control standards.
• Assist with inventory counts as needed.
• Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.
• Receive and process all payments and provide the customer with additional information as required
• Attend team meetings as required.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager.
• Perform any other duties or functions as assigned by the Experience Centre Manager.

Educational Requirements

• First degree or equivalent in relevant disciplines.

Experience, Skills & Competencies

• Minimum of one (1) year post NYSC work experience.

Application Closing Date

15th October, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page comes up click on New Jobs (Last 7 days), then click on Retail Advisor, Experience Centre - Ibadan
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Etisalat Nigeria Vacancy : Engineer Power

Etisalat Nigeria is recruiting for Power Engineer who will Provide on-site technical and operational support in the design, development., installation and maintenance of complex equipment and systems. Our vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Engineer Power

Location: Abuja, NG


Job Summary
Review complex task plans, drawings and installation schematics and provide continual guidance throughout task duration

Principal Functions
    Perform complex site surveys to develop base or installation design plans. Principal activities are preparation of power system device evaluation, protective device coordination and arc flash studies
    Design power system facilities and equipment and coordinate construction, operations and maintenance of electric power generating, receiving and distribution stations, transmission lines and distribution systems and equipment. Provide support during critical network incidents
    Facilitate and ensure 100% power availability at all network sites. Track power outages with a vision of driving continuous improvement in network availability and service quality
    Design and plan layouts of generating plants, transmission and distribution lines, and receiving and distribution stations
    Implement/ execute all preventive and corrective maintenance
    Update technical documentation, drawings and operational logs pertaining to construction and maintenance activities
    Prepare drawings specifying type of equipment and materials to be used in construction and equipment installation
    React to emergency faults and ensure that all faults are rectified promptly within contracted SLAs
    Ensure regular audits of M&E installations for BTS, BSC MGW and Data Centres
    Complete and submit reports covering all job activities
    Estimate labour, materials, construction and equipment costs
    Inspect completed installations to ensure that they conform with design and equipment specifications and safety standards

Educational Requirements
    Bachelor's degree or equivalent in Mechanical/ Electrical Engineering or any other relevant discipline

Experience, Skills & Competencies
    At least two (2) years' directly relevant post-NYSC work experience in microwave radio installation, commissioning, operation and maintenance
    Ideal candidate must be able to demonstrate:
    Good understanding of power generators, UPS, DC rectifiers, inverters and DX cooling
    Confidence, consistency and decisiveness in systems support issues and interactions with both staff and vendors
    Fast learning and ability to function effectively under pressure.

Application Closing Date
24th July, 2013

Method of Application
Interested and qualified candidates should:

Click here to apply online

Note: When the page comes up click on New Jobs (Last 7 days),  then click on Engineer Power
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Etisalat Nigeria Recruits Engineer, Access Transmission

Etisalat is set to recruit for the position f an Engineer in Access Transmission - Established in the UAE in 1976, Etisalat has over 35 years of its experience, pioneered into various innovative technologies in emerging markets and extended the reach of millions of subscribers globally.

We are recruiting for the position below

Job Position: Engineer.Access Transmission

Location: Abuja, Nigeria

Description

• Plan and design access transmission links to support sites rollout and entire Etisalat Nigeria network

Responsibilities

• Support the planning and designing of microwave links in assigned region
• Assist in generating transmission link budget for site rollout in assigned region
• Provide support in the planning and designing of microwave metro SDH links for site rollout and upgrades in assigned region
• Support the design of transmission links for site connectivity to ensure that sites in assigned region do not have high dependencies
• Assist in the designing and planning of microwave last-mile links to support POI and MGW connection in assigned region
• Provide inputs in the designing and planning of transmission links to support ABIS expansion and BTS site optimization in assigned region
• Assist in the planning and designing of transmission links to support UMTS rollout in assigned region
• Conduct line of sight (LoS) survey for transmission links in assigned region
• Generate work orders for the Implementation and Operations team
• Keep abreast of global and local best practices with regard to transmission planning and designing
• Maintain in-depth knowledge and databases of the company s existing access transmission infrastructure.

Qualifications and Skills

• First degree or equivalent in Electrical/ Electronic Engineering, Telecommunications Engineering and/ or any other relevant discipline.
• At least two (2) years directly relevant post-NYSC work experience.

Ideal candidate must be able to demonstrate:

• Solid understanding of mobile technology backhaul at the access, transport and core network layers
• Proficiency in use of Path loss Software for designing transmission links

Application Closing Date
31st May, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page comes up click on New Jobs (Last 7 days), then click on Engineer, Access Transmission.
 SEARCH FOR HIGH PAID JOBS HERE  

Etisalat Nigeria Vacancy : Shop Manager.Experience Centre

The Shop Manager, Experience Centre will ensure the effective and efficient operations of assigned Experience Centre

Location NG

Function

Job Summary



Principal Functions
Manage selling and customer service activities in assigned Experience Centre and train Retail Advisors on service delivery procedures to optimize and sustain sales performance, profitability and customer satisfaction

Initiate and manage relationships with internal and external customers

Ensure resolution of customer queries/ complaints received at Experience Centres and implement measures aimed at guaranteeing optimal customer satisfaction

Liaise with the Distribution team to ensure maintenance of optimal stock levels in assigned Experience Centre

Handle administrative duties in assigned Experience Centre and escalate issues to relevant units/ departments where necessary

Facilitate the provision of after-sales support to customers

Facilitate the conduct of periodic stock counts and perform spot checks to ensure minimal occurrence of stock losses

Ensure proper maintenance of all equipment and fixtures in assigned Experience Centre

Ensure compliance with all health, safety, security and emergency policies and procedures

Liaise with relevant personnel to facilitate trainings for Retail Advisors in assigned Experience Centre as required

Attend team/ divisional/ departmental meetings as required

Provide guidance and manage the performance of subordinates

Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-Regional Retail Sales

Perform any other duties as assigned by the Manager-Regional Retail Sales

Educational Requirements
First degree or equivalent in any discipline

Experience,Skills & Competencies
Between three (3) and five (5) years directly relevant post-NYSC work experience, preferably in a service environment
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Etisalat Nigeria Vacancy - Abuja : Senior Engineer, Planning

The Etisalat Senior Engineer, Planning will help Analyze, design, implement, optimize and enhance wireless telecommunications networks. Conduct link budget analysis and system dimensioning for coverage and capacity, including traffic analysis, initial system design and dimensioning, coverage planning, site identification, evaluation, frequency planning, interference analysis and optimizationJob Title Senior Engineer.Planning,

Location Abuja,NG

Principal Functions
- Take charge of radio planning and optimization of assigned BSC areas in accordance with Etisalat Nigeria guidelines

- Ensure quality of network in assigned area and coordinate with all stakeholders from Implementation and O&M to achieve same

- Proactive radio capacity planning and resource management

- Attaining agreed cell level, BSC/RNC level, and Network level KPIs (2G and 3G) lower than defined thresholds

- Lead special projects e.g. technical trials/feature testing

- Ensure accuracy in reporting and presentation of all technical plans

- Assist with Deployment of leading edge technology & solutions as defined and approved by Etisalat Nigeria

- Work with Manager-RF Planning & Optimization to understand the RF design, cluster definition, customer expectation, and network configuration

- Study RF design coverage maps and identify problem areas in terms of coverage, interference, or pilot pollution
- Perform sanity checks on antenna configuration

- Ensure that the Methods and Procedures handbook on optimization is followed correctly and optimization procedures implemented are consistent with Etisalat Nigeria recommendations

- Keep up-to-date documentation of optimization-related actions; also maintain archives of all collected data

- Request drive tests, analyze data, and recommend network changes as applicable

Educational Requirements
- First degree or equivalent in Electrical Engineering, Electronic/ Telecommunications Engineering or any other relevant discipline

Experience,Skills & Competencies
- Four (4) years directly relevant post-NYSC work experience (GSM/ UMTS) including demonstration of:

Strong technical, analytical and documentation skills
- Advanced knowledge of GSM/ GPRS/ EDGE & UMTS radio planning and optimization tools
- Good understanding of planning and configuration principles
- Exceptional presentation skills
- Proficiency in the use of Microsoft office tools
- Good Time management skills
- Strong communications skills
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